Is it possible to set up a call, chat, and email VA for multiple clients?
If so, how does that work? when a call comes in, you know its business A vs biz B?
Thanks
—
The original post in the GoHighLevel Official Facebook group asks if it is possible to set up a call, chat, and email Virtual Assistant (VA) for multiple clients using GoHighLevel CRM software, and how it works to differentiate between different businesses when a call comes in.
In relation to GoHighLevel software, it is indeed possible to set up a call, chat, and email VA for multiple clients. The platform offers robust features that make it easy to manage multiple clients efficiently.
To differentiate between different businesses when a call comes in, GoHighLevel provides advanced call routing capabilities. These routing options can be customized based on various criteria such as phone numbers, tags, or workflows. By setting up dedicated phone numbers or using tags to identify clients, businesses can easily identify which client a call is coming from.
Additionally, GoHighLevel offers a unified inbox that consolidates all communication channels, including calls, chats, and emails, in one place. This allows VAs to seamlessly manage and respond to client inquiries without switching between different platforms.
It's important to note that GoHighLevel provides comprehensive documentation and support to assist users in setting up and customizing their CRM workflows for multiple clients. Users can also seek further assistance from the GoHighLevel Official Facebook group, where experts and seasoned users share tips and best practices.
For further updates and responses to this specific topic, I encourage readers to check the comments below this article or refer to the source link below, where more information can be found.
Source
Have the call settings set so it pushes the number they are calling to show up. Then save the number in your phone as the business they are calling