Is there anyway to set a trigger to send a thank you email when someone leaves a review using the review request link?
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Title: Automating Thank You Emails for Reviews in GoHighLevel
Introduction:
In a recent post in the “GHL Experts” Facebook group, a user is seeking assistance in setting up a trigger to automate thank you emails when someone leaves a review using the review request link in GoHighLevel CRM software. This article aims to summarize the original post and discuss potential insights and solutions related to this topic in GoHighLevel.
Post Summary:
The post in the “GHL Experts” Facebook group requests information about the possibility of automating thank you emails. Specifically, the user is interested in triggering these emails when customers leave reviews using the review request link within GoHighLevel.
Insights and Solutions:
Automating thank you emails for reviews can play a vital role in maintaining strong customer relationships while also boosting satisfaction and engagement. Fortunately, GoHighLevel offers robust automation capabilities that can fulfill this requirement.
With GoHighLevel, you can create an automation workflow that triggers the sending of a thank you email whenever a customer leaves a review using the review request link. By leveraging the CRM's integrations and triggers, you can set conditions that detect when a review is submitted and subsequently initiate the email sequence.
To achieve this, start by configuring a “Review Request” campaign in GoHighLevel, ensuring you've integrated the necessary review platforms. Within the campaign, set up a trigger to detect when a customer submits a review using the link provided. Once the trigger is activated, incorporate an email action to automatically send a personalized thank you email to the reviewer.
Conclusion:
Automating thank you emails in GoHighLevel for customers who leave reviews can significantly enhance your interaction with clients. By configuring a review request campaign and utilizing triggers and email actions, you can effortlessly send personalized thank you messages, boosting customer satisfaction and loyalty.
Readers are encouraged to explore the comments below or check the source link provided for additional responses and updates related to this topic.
Source
Yes. Set up your Google review link as a trigger link. Then set up a thank you workflow with that link click as the trigger.
yes