Question: Team member is getting same email as a lead. I can't figure out where or why. Any thoughts?
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Title: Troubleshooting Duplicate Emails Received by Team Member in GoHighLevel
Introduction:
In a recent post on the GoHighLevel Official Facebook group, a user expressed their concern regarding a team member receiving duplicate emails as leads. This unexpected occurrence has left them puzzled, and they are seeking input on potential causes and solutions. As an expert on GoHighLevel CRM software, we will delve into this issue and provide insights to assist in resolving the problem.
Post Summary:
The post highlights the challenge of a team member constantly receiving the same emails as leads. The user is unsure of the origins of these duplicate emails and seeks assistance in identifying the cause. While the post does not provide specific details about the user's setup or circumstances, we can offer some potential insights to consider.
Insights:
1. Automation Settings: Check the automation settings within the GoHighLevel account, particularly any rules that may be triggering the sending of duplicate emails to the team member. Ensure that all automations are set up correctly and are not inadvertently duplicating emails.
2. Campaigns and Follow-up Sequences: Review the campaigns and follow-up sequences involved in the lead generation process. Double-check that there are no duplications or misconfigurations that might result in multiple email sends to the team member.
3. Integration Issues: If you have integrated GoHighLevel with other third-party tools or email service providers, it is essential to investigate if there may be any conflicts or misconfigurations causing the duplicate email issue.
Conclusion:
If you are experiencing a similar problem of duplicate emails being received by a team member in GoHighLevel, it is vital to consider the insights provided above. Additionally, we encourage you to read the comments section below this article or refer to the source link for potential responses and updates related to this topic.
Source
Ig team member is added in some sort of workflow/automation.
ping me if you want.. i’ll take a look others charge $250 an hour… I’m just $2.5B lol. did you use custom values or accidentally sending email instead of internal notification?
James Dalfino not a big issue, I can help you.