- The leads are accumulating in Facebook – this is confirmed. Three so far.
- The workflow trigger is “Facebook lead form submitted”. The filter “in form” (with the proper form selected) is applied.
- The workflow is published.
—
In this post from the GoHighLevel Official Facebook group, a user is seeking help with their Facebook leads not entering their workflow in the GoHighLevel CRM software. The user confirms that the leads are accumulating in Facebook, but they are not being triggered in the workflow. They have correctly applied the filter “in form” with the appropriate form selected, and have published the workflow.
Having expertise in GoHighLevel, I can offer some insights into possible issues and solutions. One potential issue could be with the integration between Facebook and GoHighLevel. It is important to ensure that the integration is properly set up and authorized, allowing the leads to be transferred from Facebook to GoHighLevel seamlessly. Double-checking the integration settings and reauthorizing if necessary may resolve this issue.
Another possibility is that there might be a delay in the sync between Facebook and GoHighLevel. Sometimes, it takes some time for the leads to be transferred from Facebook to the CRM software. It is recommended to wait for a reasonable amount of time and check if the leads eventually enter the workflow.
Additionally, it would be helpful to check if there are any conflicting filters or conditions within the workflow that might be excluding the leads from entering. Ensuring that the filter “in form” is correctly applied can help filter out irrelevant leads.
To explore more solutions and responses from the GoHighLevel community, I encourage readers to check the comments below this article or the source link, as there may be further updates or insights from other users and experts in the Facebook group.
Source
Mapped?
Re integrate your ad account
check from Meta side if it´s connected with LeadConnect.
https://help.gohighlevel.com/support/solutions/articles/48000987779-facebook-lead-ad-integration-troubleshooting-guide#Why-are-my-Lead-Ads-not-making-it-into-my-Sub-Account?