Hey guys! Can someone help me?
I've been having problems with GHL and I already open two tickets about it!
Ticket 1126507: With the WordPress migration that I was forced to do, my website is down even with the correct dns settings. It's been affecting my client's business.
Ticket 1119913: My SMTP settings are not working and noboby reach out to me, it's been almost a week since they escalated to a specialist. I'm not being able to send emails for my business anymore.
Hope that somebody can jump in and get this solve today!
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Title: Issues with GoHighLevel's Website Migration and SMTP Settings: A Troubling Experience
Introduction:
A user in the GoHighLevel Official Facebook group is seeking assistance for two tickets they have opened regarding their issues with GoHighLevel (GHL) CRM software. The user is facing problems related to website migration and SMTP settings, both of which are significantly impacting their business operations.
Summary:
The user explains that after being forced to undergo a WordPress migration, their website has gone offline, despite having correctly configured DNS settings. This unexpected downtime has negatively impacted their client's business operations. Additionally, the user mentions their inability to send emails for their business due to SMTP settings that have not been resolved by GHL support, despite the issue being escalated to a specialist nearly a week prior.
Insights:
Regarding the website migration issue, it is crucial to note that GoHighLevel offers a seamless migration process for WordPress websites. However, unexpected issues may arise due to various factors such as server compatibility or incorrect configuration. Users experiencing similar problems are encouraged to check their DNS settings thoroughly and ensure they are following the recommended steps provided by GHL's support team.
SMTP settings are crucial for smooth email communication within the GoHighLevel CRM system. Despite the escalation to a specialist, it seems the user has not received any resolution within a reasonable timeframe, which is concerning. It is recommended that affected users reach out to GHL support again, providing detailed information about the issue and urging a swift resolution.
Conclusion:
The user's experience highlights the potential challenges users may encounter with GoHighLevel's website migration and SMTP settings. If you are facing similar issues, it is recommended to read the comments section below this article or check the source link provided for any updates or responses from GoHighLevel's support team regarding the mentioned tickets.
Source
Ethan Crisp HighLevel
Escalating!