Hi! Would anyone know how I can get my replies to an inquiry on the same thread a client is messaging me from? At the moment my reply is coming in on mobile as AUTHMSG and there's no way to reply to it on the same window from the customer's end
—
In a post on the GoHighLevel Official Facebook Group, a user is seeking assistance on how to reply to a client's inquiry from the same thread in the GoHighLevel CRM software. Currently, when the user replies, it appears on mobile as “AUTHMSG” and there is no option for the customer to reply to it in the same window.
This issue is specific to the GoHighLevel software and requires expertise in its functionalities and features. While the specific solution to this problem is not clear from the original post, it is important to note that GoHighLevel provides a range of communication tools that allow users to manage client inquiries efficiently.
Potential insights concerning this issue could include suggesting alternative methods for seamless communication within the software, such as using the chat feature or creating custom triggers to ensure clients can respond directly to the thread.
To delve deeper into the topic and find a more accurate solution, it is recommended to read the comments below this article or refer to the source link provided for further responses and updates on the topic.
Source
Sms is sent to a different number than the default number. But the replies are happening from the default number I guess?
Following
Anna Del Carmen Did you purchase a phone number for the customer? What country is the phone number from and what country is the destination number?