Can Lead Connector display the Caller ID of an incoming call from the contact in the CRM? The only Caller ID that displays on my iPhone is “Call from Lead Connector.”
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Title: Understanding Caller ID Display in Lead Connector with GoHighLevel CRM
Summary:
A member of the GoHighLevel Official Facebook group inquired about the Caller ID display in Lead Connector and its connection to the CRM. They explained that they were only seeing “Call from Lead Connector” as the Caller ID on their iPhone, instead of the contact's information from the CRM. This post seeks to shed light on this topic and provide insights into the functionality of GoHighLevel software regarding Caller ID display in Lead Connector.
In GoHighLevel, Lead Connector is a powerful feature that allows users to manage incoming calls efficiently and connect them directly to the CRM. However, Caller ID information associated with incoming calls can sometimes be limited. This issue may prevent users from seeing the desired contact information when receiving calls.
While GoHighLevel CRM offers extensive contact management capabilities, the post highlights a limitation with the Caller ID display on iPhones. It seems that the iPhone only displays “Call from Lead Connector” as the Caller ID, regardless of the contact's details stored in the CRM. It's important to note that this Caller ID limitation pertains specifically to the iPhone.
To learn more about this issue and explore potential workarounds or updates, readers are encouraged to check the comments section below the article or refer to the source link provided for any additional responses or updates from GoHighLevel.
It is essential to rely on the comments and official updates from the source link for accurate information and solutions tailored to the Lead Connector and Caller ID display topic in GoHighLevel CRM.
Source