How do I restore a team member?
Deleted a contractor after project, now need to add back in, but get the “user already exsists” even though they are deleted
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Title: Restoring a Deleted Team Member in GoHighLevel CRM: A Guide
In a recent post shared in the GoHighLevel Official Facebook group, a user seeks assistance regarding the restoration of a team member who was mistakenly deleted after completing a project. Despite attempting to add the team member back, they encounter an error message stating “user already exists,” leaving them puzzled.
Restoring a deleted team member in GoHighLevel is a straightforward process. First, it's important to understand that merely deleting a team member does not permanently erase their data from the system. Instead, their status changes to “deactivated,” allowing for reactivation in the future if needed.
Fortunately, rectifying this issue is simple. To restore a deleted team member, access the “Users” section within the GoHighLevel CRM software. Locate the previously deleted team member's profile and click on it. Within the profile, you will find an option to reactivate the user. By selecting this option, the team member's access will be restored, and they will once again be a part of the team.
It's essential to ensure that the team member was deleted and not transferred to another account, as this could also result in the “user already exists” error when attempting to restore them. Double-checking the account's transfer history can provide clarity in such cases.
For a more comprehensive understanding of this topic and potential updates, it is encouraged to refer to the comments section below this article or visit the source link attached. GoHighLevel's community often provides helpful insights and solutions to specific queries, ensuring a smoother user experience with the software.
Source
You still have them in the agency… To to agency and assign them the the sub account