I noticed the survey feature in GoHighLevel software while assisting a client with her funnel today.

By | July 19, 2023


I was helping a client with her funnel today and I noticed the survey that comes with her snapshot had several questions and slides missing.

When I clicked to look at my main account, I see several of those surveys are now missing or incomplete as well as every single sub account who received that snapshot.

I never edited these surveys in the snapshot, refreshed or uploaded an edited version not their accounts.

I’ve also had issues with custom fields completely disorganizing on their own, so I’m seeing a problem pattern now.

Is this a known issue? What can I do to fix this?

Thank you in advance!

The original post in the GoHighLevel Official Facebook group highlights a problem with missing or incomplete surveys in a client's funnel. The user noticed that not only the surveys in the client's snapshot were affected, but also the surveys in their own main account and all the sub-accounts that received the snapshot. They claim to have not edited or refreshed these surveys, raising concerns about the platform's reliability.

The user also mentions experiencing issues with custom fields disorganizing on their own, indicating a pattern of problems. They seek assistance regarding this known issue and ask for solutions to resolve it.

As an expert content writer for “GoHighLevel Tutorials,” I would advise the readers to check the comments below the article for potential solutions or updates on this issue. While I may not have specific insights into this particular problem, it is essential to encourage users to consult the relevant sources and community for the latest information and assistance.

For detailed responses and updates, I recommend referring to the source link provided below the article, as it will likely contain the official response from GoHighLevel regarding this issue with missing or incomplete surveys. Stay informed and check for any official statements from GoHighLevel to address this problem effectively.


Source

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