I’m experiencing issues with my SMS campaigns in GoHighLevel software; They are often flagged and undeliverable

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Title: Troubleshooting Undeliverable SMS Campaigns in GoHighLevel CRM Software

Summary:
A user in the “GHL Experts” Facebook group is facing difficulties with their SMS campaigns in GoHighLevel (GHL) CRM software. They are experiencing a high number of undeliverable messages, even though the phone numbers they are using appear to be valid. The user is seeking advice regarding this emerging issue and suggestions on how to resolve it within the GHL platform.

Insights:
Undeliverable SMS campaigns can be a common issue faced by users of GoHighLevel CRM software, though it is not specific to GHL and can occur with other platforms as well. There are a few possible causes for this problem. One reason could be that the mobile numbers in the campaign database have become outdated due to changes or deactivation. Additionally, carriers and spam filters may flag certain numbers or message content as potentially suspicious, resulting in undeliverable messages.

To address and troubleshoot this issue in GoHighLevel, it is recommended to follow these steps:

1. Verify Phone Numbers: Double-check the phone numbers in your campaign database to ensure their accuracy and active status. Consider using a phone validation service to reduce the chances of undeliverable messages.

2. Optimize Message Content: Review the content of your SMS campaigns. Avoid using spam-triggering words or phrases, excessive capitalization, or excessive use of links. Craft concise and valuable messages that engage the recipients.

3. Rotate Sender IDs: GHL allows for the use of multiple sender IDs. By rotating sender IDs, you can mitigate the chances of being flagged as spam. Carriers often monitor the reputation of sender IDs, so experimenting with different options may increase deliverability.

4. Monitor Delivery Reports: Utilize GHL's delivery reports feature to keep track of your campaign's success rate, delivery attempts, and any errors encountered. This will help you identify patterns or recurring issues promptly.

It's important to note that resolving undeliverable SMS campaigns is a dynamic process influenced by various external factors such as carrier policies and industry regulations. Checking for updates from GoHighLevel or engaging with the GHL community can provide the latest insights and solutions related to this issue.

Encourage Readers:
For further insights and answers to specific queries, we encourage readers to explore the comments section below this article or refer to the source link provided. Staying updated and actively participating in the GHL community can enhance your overall experience with the platform and resolve any emerging challenges effectively.


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