Is A2P registration required for GoHighLevel users who solely utilize SMS services?

By | July 20, 2023

Do my clients need to register for the A2P registration if they only use SMS for appointment reminders and a text that's sent out whenever a form is submitted?



In the GoHighLevel Official Facebook group, a user has asked whether their clients need to register for the A2P (Application-to-Person) registration if they only use SMS for appointment reminders and a text that's sent out whenever a form is submitted. This question pertains to the GoHighLevel CRM software.

When it comes to using SMS for appointment reminders and form submission notifications in GoHighLevel, it's essential to understand the regulations and requirements set by telecom providers and local authorities. A2P registration is typically required for businesses or individuals who engage in Application-to-Person messaging, which involves sending automated messages to users.

Since the user mentions using SMS for appointment reminders and form submissions, it's likely that they are engaging in A2P messaging. Therefore, it is recommended that their clients register for A2P registration to comply with the relevant regulations. Failure to do so may result in message delivery issues or even legal consequences.

However, it's important to note that specific requirements might vary based on location, local regulations, and telecom providers. Therefore, it's advisable to consult the official documentation, support, or resources provided by GoHighLevel for the most accurate and up-to-date information regarding A2P registration.

Readers are encouraged to refer to the comments below the article or check the source link provided for any additional responses and updates related to this topic. Staying informed on any changes or developments on A2P registration will ensure businesses using GoHighLevel comply with the necessary protocols to deliver SMS effectively and within legal frameworks.


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