I'm trying to set up “Call-Text Back” in GHL. From what I can gather I need to add a new LC number for the sub account. I'm working with small business owners like plumbers, electrians, and such and want to set up “call text back” for when they are busy the client receives a quick text back. How can I continue to use the current business number but also utilize the features in GHL? Maybe have the business number forward to the LC number? Secondly, when a call comes in through the LC number how would the client know and pick up the call? Does the LC app have a notification?
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The original post is from someone who is trying to set up the “Call-Text Back” feature in GoHighLevel (GHL) CRM software for small business owners. They want to be able to use their current business number while utilizing the features in GHL. It seems they are considering adding a new LC number for the sub account and are wondering if they can forward their business number to the LC number.
One possible solution to this scenario is to use call forwarding. This would involve setting up call forwarding from the business number to the LC number. Whenever the business owner is busy, calls can be automatically forwarded to the LC number, where the client would receive a quick text back instead of directly reaching the business owner.
As for the client being notified when a call comes in through the LC number, the GHL app for LC does have notification capabilities. Once the call comes through the LC number, the app would send a notification to the client, allowing them to pick up the call.
It's important to note that the above solution is provided based on the information given in the original post. It is always recommended to read the comments below the article or check the source link for any updates or additional insights on the topic.
For more information and further details, please refer to the comments below this article or click on the source link for any responses and updates related to this topic.
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Mike Kett