When I enter my website domain on GoHighLevel, it works with or without “www”

If I type my www.domain name. Com it's working but when I type only domain name. Com
Without www
My website doesn't pop up
What am I missing?

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In a post on the “GHL Experts” Facebook group, a user is seeking assistance as their website does not appear when they type the domain name without the “www” prefix. The user states that their website is functional when they include the “www” prefix, but it fails to work without it. They are looking for guidance on what they may be missing.

This issue can be attributed to a configuration setting for the domain name in question. It could be a simple oversight in the DNS settings, where the “www” subdomain is properly configured, but the root domain is not. This leads to the website being accessible with the “www” prefix, but not without it.

To resolve this issue, the user should log in to their GoHighLevel account and navigate to the DNS settings for their domain. They need to ensure that both the “www” subdomain and the root domain are properly configured to point to the correct website.

If the user is unsure how to proceed, it is recommended to consult GoHighLevel's documentation or seek guidance from the GoHighLevel support team. By referring to the comments below the article or checking the source link provided, readers can access additional responses and updates on this topic from the Facebook group.


Source