Which is better for phone services on GoHighLevel software: Twilio or LC?

By | July 20, 2023

Twillio or LC for phone? Is one better? I know lc would be better since is not so much a third party but any other thing to consider? Thanks.



Title: Comparing Twilio and LC for Phone Integration in GoHighLevel CRM: Which is Better?

Summary:
A user in the GoHighLevel Official Facebook group is seeking advice on integrating their phone system with GoHighLevel CRM. They are specifically considering using either Twilio or LC (likely referring to a platform called “Linked Calls”) and wondering which one is better. The user acknowledges that LC may have an advantage as it is not a third-party integration, but wants to know if there are any other factors to consider.

Insights:
When it comes to phone integration in GoHighLevel CRM, both Twilio and LC can fulfill the requirement. However, it's essential to consider certain aspects before making a decision.

1. Integration: Twilio is a popular third-party integration that allows seamless communication between GoHighLevel and various phone systems globally. It provides a robust set of features and reliable performance. On the other hand, details about LC are unclear, and it is not widely known as a GoHighLevel integration option. Further research or community input may be necessary to evaluate its viability.

2. Functionality: Twilio offers comprehensive capabilities such as call forwarding, call tracking, SMS messaging, and more. It provides a reliable infrastructure for efficient communication within GoHighLevel. The functionality of LC, however, remains uncertain, warranting further investigation.

3. Customization: Twilio's flexibility enables users to build tailored phone integrations as per their business requirements. The extensive documentation and developer tools provided by Twilio make it easier to implement intricate phone system configurations. On the contrary, the customization capabilities of LC, if any, are unclear and should be explored further.

Conclusion:
Choosing between Twilio and LC for phone integration within GoHighLevel CRM depends on various factors. While Twilio is a well-known and widely used integration, LC's suitability and compatibility with GoHighLevel require closer examination. To gain more insights and updates on the topic, it is advisable to read the comments below this article or check the source link for further responses.


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