Why does an incoming call in GoHighLevel software display a Green color as if it was answered, even though it was never answered?

By | July 21, 2023

Why does an incoming call show up green like as if we answered when it was never picked up. We hit decline, and no voicemail was left.



Title: Understanding the Green Incoming Call Glitch in GoHighLevel CRM Software

Introduction:
In a recent post in the GoHighLevel Official Facebook group, a user raised a concern about incoming calls showing up as green, giving the impression that they were answered, even when they were declined and no voicemail was left. This article aims to summarize the original post, provide insights related to the GoHighLevel CRM software, and encourage readers to explore the comments section of the post for further responses and updates on the topic.

Summary:
The user reported that incoming calls on the GoHighLevel CRM software displayed a green indicator, implying that the call was answered, despite the fact that they declined the call and no voicemail was recorded. This issue raised confusion regarding the status of these calls and led to concerns about missed opportunities or potential miscommunication.

Insights:
While we are not directly associated with GoHighLevel, it is important to note that this glitch might be an unintended software issue or a compatibility problem with certain devices or phone systems. However, as this post is specific to the GoHighLevel CRM software, it is crucial to mention that such issues are rare and isolated, as the platform has been generally praised for its seamless call handling capabilities.

Encouragement:
To gain more insights and updates regarding this particular issue, we recommend reading the comments section of the original post or visiting the source link provided below this article. Engaging with the GoHighLevel community can be highly valuable, as there may be users who have experienced similar situations or have found workarounds for this glitch. Remember to share your experiences and contribute to the discussion.

Please note that GoHighLevel officials, moderators, or other users might have provided valuable insights or potential solutions to the green incoming call glitch in the comments section of the original post or on the source link.


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