Why there is no such thing as GoHighLevel Support these days?

🙋‍♂️⁉️ Since the is no such thing as HL Support these days.

Anyone have an idea why a client would be getting inconsistent email campaign stats?

Email Service – LC Email with dedicated domain.

Client scheduled an email campaign, shows it successfully sent 268 emails but no stats…..and some going to her personal emails were not received.

I cloned the campaign and sent it to 7 various email of hers and mine and all were received and stats populated.

She just ran another to her list of 268 and the same result, 268 successful and zero stats????

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The original post in the “GHL Experts” Facebook group discusses an issue related to inconsistent email campaign statistics in GoHighLevel (GHL) software. The user mentions that the client scheduled an email campaign using the LC Email service with a dedicated domain. The campaign shows that it successfully sent 268 emails, but no statistics are being recorded. Additionally, some emails sent to the client's personal email were not received.

To troubleshoot the issue, the user cloned the campaign and sent it to various email addresses, including the client's and their own, and all emails were received and had populated statistics. However, when the client ran another campaign to their list of 268 emails, the same issue occurred with zero statistics despite a successful send.

This issue of inconsistent email campaign statistics could have several potential causes within the GoHighLevel software. It could be related to the specific email service provider being used (LC Email in this case) or the configuration of the dedicated domain. In some cases, issues with DNS settings, spam filters, or blacklisting can affect the delivery and tracking of emails.

To resolve this issue, it is recommended to check the email service provider's settings and ensure that all necessary configurations are properly set up. It is also important to verify if the email content adheres to best practices and is not triggering spam filters. The user should consider reaching out to GoHighLevel support, as they may have insights or solutions specific to the software that can help resolve this issue.

Readers are encouraged to check the comments below the article or the source link for any responses or updates on this topic. Communication with other GHL users or official support channels can provide further assistance in resolving the issue of inconsistent email campaign statistics.


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