Hey, Hope you're doing good. Actually I'm facing an issue regarding booking. Whenever a contact book the meeting GHL creates another contact in the booking section and the main contact remains in the new lead section. Please let me know what can be the issue.
Thanks!
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The original post is seeking help with an issue related to booking in GoHighLevel (GHL) CRM software. The user states that when a contact books a meeting, GHL creates another contact in the booking section, while the main contact remains in the new lead section. They are asking for assistance in identifying the cause of this issue.
This issue could be due to a misconfiguration in the GHL settings or a bug in the software. It's possible that the user has set up a workflow or automation that is creating a separate contact when a meeting is booked. Alternatively, there could be an issue with the integration between the booking section and the new lead section.
To resolve this issue, the user should check their GHL settings and workflows related to bookings. They can review any automations or integrations that may be causing the problem. It may also be helpful to reach out to GHL's customer support for further assistance and to report the issue if it seems to be a bug in the software.
For more detailed responses and updates on this topic, I encourage readers to check the comments below this article on the GoHighLevel Reddit forum or visit the source link provided. These resources may provide additional insights and solutions from other GoHighLevel users who have encountered a similar issue.
Screenshots of your workflows would help.
Sounds like a workflow changing into another workflow or missing tag issue too bypass a workflow. If you still have the problem please provide the logic of your workflow or campaign.