Lead ad form data is not pulling into the GHL account even though form fields are mapped integration shows it's good and reporting is populating results. The contact information is not populating unless they self-schedule. Any theories? At this stage the GO is having to export and import the leads.
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Summary:
The original post in the GoHighLevel Reddit forum describes an issue where lead ad form data is not being pulled into the GoHighLevel (GHL) CRM software account, even though the form fields are correctly mapped and the integration shows as successful. The reporting is correctly populating results, but the contact information is not populating unless the leads self-schedule. As a result, the user has to manually export and import the leads into GHL. The post seeks theories or insights on this issue.
Insights:
The issue described seems to be related specifically to the integration between the lead ad form and the GHL account. While the form fields are mapped correctly and the integration appears to be successful, the contact information is not populated unless leads self-schedule. This suggests that there might be an issue with the way the integration is configured or a possible bug within the GHL software.
It is important to note that without further information or access to the specific configurations and settings, it is challenging to provide a definitive solution or theory for this specific issue. The user may need to reach out to the GoHighLevel support team for further assistance, as they would have access to the necessary details and resources to help troubleshoot and resolve the issue.
Encouragement for readers:
For further insights and updates regarding this topic, it is highly recommended to read the comments below the article or check the source link provided. The GoHighLevel Reddit forum is a valuable resource where users can share their experiences, suggestions, and potential solutions to similar issues. By engaging with the community, readers can potentially find resolutions or additional insights into this particular issue with lead ad form data not populating in the GHL account.
Highlevel product manager here.
Most common reason for this is permissions. You may need to give permission to manage all pages for the integration to work sometimes.
Reach out to support. They have a help article on it.