Tag Archives: calls

Unlocking the Power of GoHighLevel Software: Easing Cold Calls and Streamlining Scheduled Demos

I have 2 pipelines. 1 for cold calls and another for demo’s scheduled. The Cold Call pipeline is 1) Not yet called 2) Interested 3) Demo Scheduled (Contact Moves to Demo Scheduled Pipeline) 4) Follow Up 5) Lost. The Demo pipeline is 1) Demo scheduled 2) Won 3) Nurture 4) Lost. How would I be… Read More »

Does GoHighLevel (GHL) have the capability to send automated text messages in response to missed phone calls?

Can GHL accept phone calls and respond with an auto text when the call is missed? And then can the customer respond and have it send their response to my phone so I can have a txt convo with them? If so, how? — The original post in the GoHighLevel Official Facebook group asks whether… Read More »

Understanding the Distinction between Manual Action Calls and GoHighLevel Software

Can someone please explain what is the difference between Manual action calls and dialer calls?Our agent just started manual actions. We don’t have any dialer but Manual actions. Thanks — In the GoHighLevel Official Facebook group, a user is seeking clarification on the difference between manual action calls and dialer calls within the GoHighLevel CRM… Read More »

Inconsistent Pick-up Rates on GoHighLevel: Addressing Call Frustrations and Unanswered Calls

My Phone call pick-up rates seems to be inconsistent, I feel like my calls are still showing up as “Spam Likely” Everything is setup correctly, A2P & Numbers registered on Freecall, the full stack. I saw some people mentioning the possibility of recycled numbers, some of my calls are still failing and this makes me… Read More »

Can GoHighLevel software allow for setting up an automation to redirect incoming calls to a Do Not Disturb status using a specified tag like “spa…

Is it possible to set an automation to DND Inbound calls with a tag such as “spammer”? I see we can use a tag automation to DND outbound sms/calls etc, but cannot see an option for Inbound DND. — In a post made on the GoHighLevel Official Facebook group, a user is inquiring about the… Read More »

Looking for suggestions on creating a seamless warm-transfer process in GoHighLevel software, whether for inbound or outbound calls

Any ideas on how to best do a warm-transfer environment in GHL… either inbound or outbound calls are vetted by one agent, then live transferred to a closer. Which phone service, how to know at-a-glance which closers are available/unavailable, how to transfer, how to maybe send a link to the the closer that goes directly… Read More »

How does GoHighLevel software facilitate the process of collecting CC info from clients during calls?

What is the process of taking CC info from the client on call. I am where is the way to put it in GHL. Maybe we can keep the info on hold and do not bill but where store that info in GHL ? For example taking advance to book appointment when we got on… Read More »

Are you struggling to get calls booked on the GoHighLevel platform? Join our EXCITING LIVE EVENT TOMORROW!

**EXCITING LIVE EVENT TOMORROW** Are you struggling to get calls booked on the calendar? Extendly has brought in prospecting and sales specialists, **Brian Downard & Alex Schlinsky, **to do LIVE Appointment Setting with you. . Join us LIVE this Thursday at 1pm PST/4pm ET for the **Wheel of Misfortune** right here: [https://zoom.us/my/coaches](https://zoom.us/my/coaches?fbclid=IwAR3-vn5khW5ilM3_KWLRRdCFwIUpsEqGHT2OrQCXyHLd6nZ-trww5HrMSKA) . What’s the… Read More »