Tag Archives: Inbound

GoHighLevel Software Enhancements: Improved Inbound Calling and Bug Fixes!

# **Inbound Calling Updates + Small Bug Fixes!** 1. Inbound calling can now be enabled on the existing staff pages with having to go to v2. 1. Enabled call recording authentication per required changes by Twilio. 1. Small bug fixes in workflows + forms. 1. Awesome job team! — The original post in the GoHighLevel… Read More »

Looking for suggestions on creating a seamless warm-transfer process in GoHighLevel software, whether for inbound or outbound calls

Any ideas on how to best do a warm-transfer environment in GHL… either inbound or outbound calls are vetted by one agent, then live transferred to a closer. Which phone service, how to know at-a-glance which closers are available/unavailable, how to transfer, how to maybe send a link to the the closer that goes directly… Read More »